Customer Statements and Signature Capture
Printing customer statements in Windward System Five HardwarePOS is a simple process. You can choose to e-mail all the customers you have addresses for, fax customers that prefer to receive statements this way, and have the remaining statements print to paper. When you print a statement run, copies of each invoice for that period can be printed along with it.
Many times, it is the employee of your contractor that is charging on their account. If this is the case, how many invoices do you suppose end up on the dashboard of the employee’s truck and never make it into the contractors’ hands? The result when this happens can be phone calls to you asking for copies of the original invoice with the signature so they can sort out which employee purchased and which job the purchase was for. If you run a busy store using a paper filing system, this can mean a lot of time spent searching through files of invoices for the original copy.
HardwarePOS supports signature capture devices, allowing you to digitally store a signature along with each invoice. This way, if a contractor or an employee of a contractor misplaces their copy of the invoice, you have proof of which person signed for the order. If you are currently printing each invoice in triplicate and storing the signed copy, imagine the time saved from not needing to do this!
Statements can be designed using Windward’s Form Designer. Specify where you want specific fields printed and add your logo and branding.
